Privacy Policy

 

Captivate Ink respects the privacy of its customers and visitors and is committed to protecting it through our compliance with this policy.

 

This privacy policy applies to information we may collect from you or that you may provide when you visit the website www.captivateink.com (our “Website”), and in e-mail, text and other electronic messages between you and this website.  It will notify you of the following:

 

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How to contact the site operator with complaints or questions.

 

Your Consent

Use of this website is voluntary.  By using our website, you consent to our privacy policy.

 

Online Privacy Policy Only

This policy does not apply to information collected by us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries). 

 

Third Party Links

This website contains links to other sites.  Please be aware that we are not responsible for the content or privacy practices of such other sites.  We encourage our users to be aware when they leave our website and to read the privacy statements of any other site that collects personally identifiable information. 

 

Information We Collect About You and How We Collect It

We are the sole owners of the information we collect from and about users of our website, including the information below. We will not sell or rent this information to anyone. 

 

  • Personal information by which you may be personally identified,       such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline.
  • Information that is about you, but does not identify you as an individual, such as the products or services you view and/or order and the pages you visit on the website.
  • Information contained in the comments and postings on the website; and/or
  • Information about your internet connection, the equipment you use to access our website, and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies and other tracking technologies.
  • From third parties, for example, our business partners.

 

Information You Provide to Us

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, making a purchase, or subscribing to any of our services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
  • Records and copies of your correspondence (including e-mail addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
  • Your search queries on the Website.

 

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages and although you may be able to set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

 

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

 

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system and browser type.

 

The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

 

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

 

How We Use Your Information

We will use your information, including personal information, to respond to you regarding the reason you contacted us, and to provide you with information, products or services that you request from us.

 

Your information is also used to present our website and its contents to you, and to notify you about changes to our website or any products or services we offer or provide through it.

 

Your information will be used to provide you with notices about your account (if you have set up an account); and also to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

 

In general, your information may also be used to fulfill any other purpose for which you provide it, or in any way we may describe when you provide the information, or for any other purpose with your consent.

 

We may also use your information to contact you about goods and services that may be of interest to you.  If you do not want us to use your information in this way, please adjust your user preferences if your account profile or click the “unsubscribe” link in the e-mail or other electronic communication you may receive from us.

 

We may also use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences.  Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

 

Sharing Your Information

We share aggregated demographic information without restriction.  This is not linked to any personal information that can identify any individual person.

 

We may share personal information that we collect or you provide as described in this privacy policy to our subsidiaries and affiliates, and also to contractors, service providers and other third parties we use to support our business.  These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

 

As stated in the How We Use Your Information section above, we may also disclose your personal information to fulfill the purpose for which you provide it; for any other purpose disclosed by us when you provide the information; or with your consent.

 

We will disclose your information in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Company about our website users is among the assets transferred.

 

We must disclose your personal information if it is necessary to comply with any court order, law or legal process, including to respond to any government or regulatory request.

 

Your personal information may be disclosed to enforce or apply our terms of use and other agreements, including for billing and collection purposes.

 

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers or others.  This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 

Your Choices About the Use and Disclosure of Your Personal Information

Tracking Technologies – Please see the Cookies section below.

 

Promotional Offers from the Company

You can opt out if you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services by:

 

  • Checking the relevant box located on the form on which we collect your data.
  • Logging into the website and adjusting your user preferences in your account profile (if you have set up an account) by checking or unchecking the relevant boxes.
  • Sending us an e-mail stating your request to the e-mail address provided below in the Contact Information section of this policy.        
  • If we have sent you a promotional e-mail, you may opt out by clicking the “unsubscribe” link included in the promotional e-mail.

 

These opt out options do not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

 

We do not control third parties’ collection or use of your information to serve interest-based advertising that may appear on our website or on other websites you may visit.  However, these third parties may provide you with ways to choose not to have your information collected or used in this way.  You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

 

Your Access to and Control Over Information

If you have created an account on our website, you can review and change your personal information by logging into the website and visiting your account profile page.

 

If our website accepts User Contributions and you delete any User Contributions you have made from the website, please be advised that copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other website users.  Proper access and use of information provided on the website, including User Contributions, is governed by our terms of use.

 

Cookies

We use “cookies”, “flash cookies”, and “web beacons” on this website for automatic data collection.

 

A cookie is a piece of data stored on a website visitor’s hard drive to help us improve your access to our website and identify repeat visitors to our website.  Usage of a cookie is in no way linked to any personally identifiable information on our website.  You can set your browser to refuse all or some cookies, or to alert you to when cookies are being sent, by activating the appropriate setting on your browser, but in so doing you may be unable to access certain parts of our website.

 

Flash cookies are local stored objects used to collect and store information about your preferences and identify repeat users to our website.  See the Adobe website for information about managing your privacy and security settings for Flash cookies.

 

Web beacons are small electronic files (also referred to as clear gifs, pixel tags and single-pixel gifs) used to collect information such as the number of users who have visited pages, or for recording the popularity of certain website content and verifying system and server integrity.

 

Google Analytics for Display Advertising and Opt-Out

We use certain services provided by Google Analytics to gather information about how our users interact with the site.  This information helps us optimize the site to provide a better user experience.  One or more of the following Google Analytics for Display Advertising features may be implemented on our website: Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager, and Google Analytics Demographics and Interest Reporting.  We may use Remarketing with Google Analytics to advertise online.  Third-party vendors, including Google, may show our ads on sites across the Internet.  Thus, by visiting our website, you may see ads for our products and services when you visit other sites on the Internet.  We, along with third-party vendors such as Google, may use cookies we place on your browser, along with cookies placed on your browser by third parties, together to inform, optimize, and serve ads based on your past visits to our website.  We, along with third-party vendors such as Google, may also use cookies we place on your browser, along with cookies placed on your browser by third parties, together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our website.  You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Google’s Ads Settings.

 

Third Party Use of Cookies and Other Devices That Track Site Visitors

Some of our business partners may use cookies on our website (for example, advertisers).  The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services.  They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

 

However, we have no access to or control over these cookies, or how they are used.  Questions concerning an advertisement or other targeted content should be directed to the responsible provider.  For information about how you can opt out of receiving targeted advertising from many providers, see Google’s Ads Settings.

 

Security

We take precautions to protect your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.  When you submit sensitive information via the website, that information is stored on our secure servers behind firewalls.  Wherever we collect sensitive information (such as credit card data), that information is encrypted using Secure Sockets Layer (SSL) technology.

 

The safety and security of your information is also your responsibility.  Passwords which we have given to you, or which have been chosen by you, should be kept confidential.  We ask you not to share your password with anyone.

 

While we do our best to protect your personal information, the transmission of any information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our website.  Any transmission of personal information is at your own risk.  We are not responsible for circumvention of any privacy settings or security measures contained o the website.

 

Surveys & Contests

From time-to-time our site requests information via surveys or contests.  Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level).  Contact information will be used to notify the winners and award prizes.  Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

 

Children Under the Age of 13

Protecting the privacy of the very young is especially important.  Our website is not intended for children under 13 years of age.  For that reason, no one under age 13 may provide any information to or on the website.  We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website, or on or through any of its features.  If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.  If you believe we might have any information from or about a child under 13, please contact us using the Contact Information provided at the bottom of this policy.

 

Updates

Our Privacy Policy may change from time to time and all updates will be posted through a notice on the website home page.  Please check the website periodically for policy updates, as your continued use of this website is deemed to be acceptance of any changes to the policy.

 

Contact Information

For questions or comments about this privacy policy and our privacy practices, please contact us at customersupport@captivateink.com.

 

 


Captivate™ Ink Finder

Quickly find your compatible ink product

  • Same Day Shipping

    Orders placed before 3:30 PM EST will typically ship same day and orders placed after 3:30 PM will generally ship next business day.

Quality. Technology. Savings.

Find out why customers choose Captivate.

Read More

Subscribe to our newsletter

Get email offers & the latest news from Captivate!